Free Product Change/Replacement
1) Wrong product code received
2) Defective product
3) Size that does not fit you
4) Personal reason
In cases 1, 2 & 3, the cost of returning and sending the new product is the sole responsibility of DOCA, using ELTA courier. Valid within Greece.
In case 4, the return costs are paid exclusively by DOCA, using ELTA courier. The cost of sending the new product amounts to €2 and is to be paid by the customer.
For more information click here.
Shipping & Payment
Shipping within Greece: 1-3 business days
Shipping within EU: 5-7 business days
Shipping outside EU: 7-14 business days
Orders are shipped within the next working day.
Free shipping and cash on delivery for orders over 50€ in Greece
For orders below 50€ :
Shipping cost within Greece: 1,99€
Cash on delivery (only in Greece and Cyprus):1,99€ in Greece & 2,2€ in Cyprus
Free shipping for orders over 70€ in most eu countries
(as long as the area is not considered remote from DHL)
Shipping cost outside Greece depends on the destination country, and is calculated automatically during checkout. The countries eligible for free shipping over 70€ are Austria, Belgium, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Free shipping outside Greece is valid only with DHL Express for Cyprus, and DHL Economy for any other country mentioned above.
Payment Methods: Cash on Delivery (only in Greece and Cyprus), Credit/Debit Card, PayPal and Bank Deposit.
Ελληνικά
